• Real Time / FM
  • Preventative Maintenance
  • Reactive Maintenance
  • Room Booking
  • Asset Management
    • Subsection 1
    • Subsection 2
    • Subsection 3
    • Subsection 4
    • Subsection 5
  • Time Management
  • BMS + Sensor Network
  • ASP
• RT / FM on Demand
  • RT / FM on Demand
• RT / FM on Site
  • RT / FM on Site

Reactive Maintenance

Real Time/FM provides a comprehensive set of functions to handle every reactive maintenance management requirement in your organisation.

Features

• Automatic incoming email and SMS (text message) support
• Online operation for customers
• Simple default operation - highly configurable
• Full traceability and auditability via conversation and status log
• Multiple tickets (work requests) can be attached to one task (work order)
• Multiple tasks (work orders) can be attached to one ticket (work request)
• Configurable category hierarchy
• Tasks (work orders) track activity, costs, timesheets and schedules
• Fully integrated with asset management - link tickets and tasks to assets
• Fully integrated with preventive maintenance